Service access during lockdown

Due to the current situation with regards to the rise in COVID-19 cases, we are sadly unable to offer any `face-to-face’ appointments until further notice. Please note however, that we are still offering support by telephone on 07976 167188 ( Tanya ) or 07947 630654 ( Julia ), Monday to Friday, 10am to 4pm.

Please be assured that we are reviewing the situation regularly and will resume `normal’ service as soon as it’s safe to do so – until then, please take care and stay safe.

Xmas 2020 Opening hours

We are still operating a restricted service due to COVID, but will be able to offer support over the Xmas period as follows:

Monday 21st to Thursday 24th December – working 10am to 4pm Friday 25th to Monday 28th December – closed Tuesday 29th to Friday 31st December – working 10am to 4pm Friday 1st to Sunday 3rd January – closed ….Monday 4th January – normal service resumes!
For support during our opening hours, please call 07976 167188
For support over the Christmas holiday, please call the Macmillan Support Line FREE on 0808 808 0000 between 9am and 5pm

Timetable and Guidance for virtual Health and Wellbeing event starting 2nd November

You must register your interest in our Virtual Health and Wellbeing Event with the Macmillan Centre on the number below.

The timetable which can be found here contains the links to all of the sessions that are going ahead.

Please note the sessions will be delivered using Microsoft Teams.  If you are using a laptop or computer you will be able to access the sessions through your web browser.  If you are using a tablet or ipad you will be prompted to download the Microsoft Teams App which you will need to do to access the sessions.  This is a free App.

We would encourage you to try one of the links before the first session that you want to join to ensure the link works for you.  If you have any problems then please call Tanya on 07976 167 188 who will try and help resolve any problems with you.

Please also note that all video cameras will be switched off  and microphones will be muted when you are admitted to the session.

We will spend a couple of minutes explaining how the session will work including how you can ask questions at the beginning of the session so please try and join as close to the start of the session as you can.

We are all keeping our fingers crossed that the technology will work for us and for you for each session.

We hope that you find the sessions informative and useful. 

If you have any questions please call Tanya on 07976 167 188.

Virtual Health and Wellbeing Event in November

As most of you will know, we usually run Health and Wellbeing Events three times a year providing health and wellbeing information and advice and signposting local resources and services. Sadly, all our events have had to be cancelled this year but we’ve some exciting news to tell you!

Working with the West Lancashire Macmillan Centre and the Southport and Ormskirk Hospital NHS Trust, we’ve planned a series of virtual Health & Wellbeing sessions throughout November to help support people affected by cancer, whether it’s the person themselves, their carers, their family or friends. the sessions will cover a range of topics. Some will be delivered by clinical nurse specialists from the hospital, and others will be led by local support services such as Citizens Advice Bureau, Sefton Advocacy and Clinical Psychology. Practical advice will also be on the agenda, including exercise, fatigue, skin care and emotional support. The idea is that people can just register for a session that is of particular interest to them and we’re hoping that as most of us have adapted to staying connected through video calls these new virtual sessions should come naturally to the majority of people.

For those who don’t have the technology to take part in the virtual sessions, we’re also producing a directory of all the local organisations and services across Southport and Formby and West Lancashire that support people affected by cancer – and don’t forget you can still call us on either of the number’s below for a chat or to book a face to face appointment.

For a full timetable of the Health and Wellbeing sessions or information about how to access support through the centre, call Tanya on 07976 167188 or Julia on 07947 630654, email or visit

World’s Strangest Coffee Morning

In more normal times, our World’s Biggest Coffee Morning is one of the highlights of the Centre’s year – a time when we all get together to drink copious amounts of tea and coffee, stuff our faces with cake, indulge in a little retail therapy, have a singsong with our fantastic singers and raise lots of pennies for Macmillan Cancer Support.

This year, of course, it’s all different and we’re not able to do some of the above – but we are able to do the drinking, the stuffing and the raising money! So, if you’d like to Zoom in on Friday 25th September at 12pm, we’ll do our very best to have a grand old time. Sadly, you’ll have to provide your own drinks and cake this year, but hopefully 2021 will see us back in action, in the flesh and bigger and better than ever.

If you’re not able to Zoom but would still like to donate, please follow the link will lead you to the Southport fundraising page……we would be so grateful for any donations no matter how much as the money raised will go to support people affected by cancer, so a HUGE thank you in advance.

For those who want to join us on the 25th, please either call me on 07947 630654 or email and I’ll let you have the meeting ID and password.

Re-opening of Southport Cancer Information and Support Centre

Re-opening of the Southport Cancer Information and Support Centre

The team at the Southport Cancer Information and Support Centre are delighted to announce that following the recent easing of Covid-19 lock down restrictions we are able to start seeing service users face to face in our Centre on Stanley Street in Southport. 

We have spent the last few weeks carrying out risk assessments and developing policies and protocols in order to resume our face to face service as safely as possible.  This means that we have had to make some changes to the way we deliver our service.  Initially we will only be offering pre-bookable appointments; we hope that we will be able to resume our drop-in service as soon as we feel it is safe to do so.  We will be continually reviewing guidance etc. so that as soon as we can we will resume our support groups, courses and events etc. 

In order to protect our staff, volunteers and service users, we will have to carry out a simple health screening questionnaire and check people’s temperatures before anyone can enter the Centre.  In addition, unless there’s a medical reason why it’s not possible, visitors and staff will be required to wear a disposable mask or face covering of their own.  All of the rooms that we use now comply with the 2 metre social distancing guidance.  The Centre will be thoroughly cleaned at the start and end of each day all tables, chairs and used areas etc will also be wiped down after each person has left.

If you’d like to find out about the support that we can offer and book an appointment, please call the Centre on 07976 167188 (Monday to Friday, 10am to 4pm) so that we can arrange this for you.